Frequently asked questions

We have compiled some frequently asked questions for you, which will provide you with well-founded answers to your questions. You want to know more? Then send us a message to:

Can I return or exchange a product?

You have the option to cancel the contract within 30 days of receipt of the goods. First fill out the return form on our website or send us an email to with the keyword "cancellation". Tell us the order number and article number. We will send you a parcel stamp by email. After receipt of your shipment, we will credit you the purchase amount via the means of payment you chose when placing your order.